PETRI, VP OF GROWTH & INTERIM VP OF CS – Sympa
"Before ACE consulting's intervention, we had an unstable Client Success team with challenges both in customers churn and in upsells...
ACE/Alex gave a structure which we used in re-organising the team and coached the whole team so we were able to go-live with the changes fast. Quite rapidly after implementing these changes, we were able to see the positive change in general team efficiency and in increased upsell numbers."