{"id":567,"date":"2023-08-30T17:31:21","date_gmt":"2023-08-30T15:31:21","guid":{"rendered":"http:\/\/onblwip.cluster030.hosting.ovh.net\/?p=567"},"modified":"2025-03-24T10:01:09","modified_gmt":"2025-03-24T09:01:09","slug":"batir-une-organisation-robuste","status":"publish","type":"post","link":"https:\/\/aceconsulting.info\/en\/archives\/567","title":{"rendered":"\u00ab\u00a0build a robust organisation\u00a0\u00bb"},"content":{"rendered":"<p class=\"ToHide\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-neve-link-color-color\">FRAN\u00c7OIS, CHIEF CUSTOMER OFFICER<\/mark><\/strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-neve-link-color-color\"><strong> &#8211; <a href=\"https:\/\/mapal-os.com\">MAPAL OS<\/a><\/strong><\/mark><\/p>\n\n\n\n<p>\"ACE consulting brought a different reading of our Customer Success structure to us. By providing a fresh look at the strengths and areas of improvement necessary for our growth, Alex's advice allowed us to structure the CS teams efficiently and move from a single-country approach to a global strategy.<\/p>\n\n\n\n<p>The interviews conducted by ACE consulting and the resulting recommendations allowed us to build a robust organisation leveraging the strengths of the team members. On a personal level, Alex Sinson's international experience was of great help in identifying the team's strengths and implementing a more systematic analytical approach to CS professions.\"<\/p>","protected":false},"excerpt":{"rendered":"<p>FRAN\u00c7OIS, CHIEF CUSTOMER OFFICER &#8211; MAPAL OS \u00ab\u00a0ACE nous a apport\u00e9 une lecture diff\u00e9rente de notre structure Customer Success en apportant un regard nouveau sur les points forts et les axes d&rsquo;am\u00e9lioration n\u00e9cessaires \u00e0 notre croissance. Les conseils d&rsquo;Alex nous ont permis de structurer les \u00e9quipes CS afin de passer d&rsquo;une approche mono-pays \u00e0 une&hellip;&nbsp;<a href=\"https:\/\/aceconsulting.info\/en\/archives\/567\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">\u00ab\u00a0build a robust organisation\u00a0\u00bb<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":618,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[9],"tags":[12],"class_list":["post-567","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-testimony","tag-conseilstrategie"],"_links":{"self":[{"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/posts\/567","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/comments?post=567"}],"version-history":[{"count":7,"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/posts\/567\/revisions"}],"predecessor-version":[{"id":684,"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/posts\/567\/revisions\/684"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/media\/618"}],"wp:attachment":[{"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/media?parent=567"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/categories?post=567"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aceconsulting.info\/en\/wp-json\/wp\/v2\/tags?post=567"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}